myBrainCo. Takes Your Privacy Very Seriously
myBrainCo. respects your privacy needs. Any Personal Information collected and stored is done so with the understanding that such information is privileged and must only be used for the purpose for which it was disclosed.
We are committed to providing quality services to you and this Policy outlines our ongoing commitment to you in respect to how we manage and protect your Personal Information.
By using the myBrainCo. website, you are consenting to the way myBrainCo. will collect, use, disclose and otherwise manage your Personal Information, as set forth below.
Collection of Personal Information
Personal Information is information or an opinion that identifies an individual. Personal Information that myBrainCo. collects include: names, addresses, email addresses and telephone numbers.
This Personal Information is obtained via the myBrainCo. website, e-newsletter subscription, user registration, social media platforms or marketing landing pages. You may unsubscribe from our mailing/marketing lists at any time; all you need to do is let us know.
We primarily collect your Personal Information for the purposes of: enhancing your online experience; confirming and fulfilling your order; engaging with you via marketing mail outs; analysing trends and statistics; registering and tracking enquiries that we receive such as product feedback, complaints or enquiries; and helping us to further improve our products and service offerings to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
myBrainCo. may also collect non-personal information from you when visiting our websites such as: your IP address, device type, browser type and domain name. This information is monitored and may be used in a civil and/or criminal case against a customer in the event of fraudulent use and/or theft of products and services.
Disclosure of Personal Information
Your Personal Information is stored in order to enhance your online experience.
myBrainCo. does not sell, trade, or rent your Personal Information to other parties. Your Personal Information will only be viewed by those employed by, or working on behalf of, us. We may disclose information to bodies to improve our marketing services to you and use your Personal Information to inform you of promotions and other products or services we provide.
Personal Information may be disclosed to our service providers such as PayPal and eWAY, including service providers which are located outside of Australia. You consent to the possible transfer of your information outside of Australia for the purpose of us providing services and marketing material to you.
Other than the uses outlined above, myBrainCo. will not disclose your Personal Information to any third parties without prior consent unless deemed necessary to comply with law, enforce the terms of our user agreement(s), or protect the rights, property, or safety of myBrainCo., our users, or others.
Retention of Personal Information
myBrainCo. retains your Personal Information for as long as it is required to execute the purposes identified at the time of providing the information, or for any new purposes identified by myBrainCo. and consented to by you. Certain information is retained for longer periods for internal audit and quality control purposes.
myBrainCo. uses accredited third-party payment gateways such as PayPal and eWAY to facilitate order payments. myBrainCo. does not handle or retain any credit card details.
myBrainCo. uses a technology called “Cookies” which are small pieces of information that are stored by your browser on your computer’s hard drive. This information allows us to recognize you when you return to our site. myBrainCo. cookies do not contain any personally identifying information and are required to optimize your shopping experience. Cookies must be enabled in your web browser to experience full functionality of our website.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When placing an order through our website, all your order information is securely transmitted through the Internet using Secure Sockets Layer (SSL) encryption technology. This technology prevents anyone other than myBrainCo. from capturing or viewing your Personal Information.
Whilst every effort is made to protect your Personal Information, any information transmitted to us via the Internet is sent at your own risk. myBrainCo. shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the myBrainCo. site or any information you transmit to our site.
If you have any questions relating to this Policy, or wish to confirm or make changes to information about you, please contact us using the below contact information:
Mail: myBrainCo., 150 Coburns Road, Melton, Victoria 3337